Cross Cultural Differences – The Lawyer / Client Relationship During a Pandemic and Beyond

New Year’s Sale 20% Off Price – $96.00

Client relationships are built on trust and mutual respect. It can be simple yet avoidable to unintentionally cause offence to clients through lack of understanding of cultural sensitives. With clients coming from a diverse range of cultural and religious backgrounds it is more important than ever that lawyers are equipped to foresee, and act appropriately in varying situations. While this can be difficult in person, it can be even more difficult meeting a client for the first time online. Although technology may help on some occasions, it can sometimes hinder client relationship development.

This seminar will provide guidance on issues including:

• How the pandemic has reshaped lawyer / client relationships and its effect on cross cultural differences;
• Common cultural differences in Australia that a competent lawyer should be aware of in 2020;
• How to navigate these differences to build and strengthen client relationships; and
• The advantages and disadvantages of technology on client relationship management in the above situations.

Don’t miss this important seminar as the legal workforce continues to change into the future.

Presented by: Abby Sullivan, Senior Strategic Adviser, Strategic Planning and Investment, Corporate Affairs Victoria Legal Aid